3.a) SET and SSL are the two main security programs in most computers. Also to know that the website is secure instead of http it will have https which means it is secure. Other ways you can protect your computer is when your browser displays the icon of a locked padlock at the bottom of the screens, You see the icon of an unbroken key at the bottom of the screen,You see the icon of a lock on the status bar.
b)First of all it is safest to purchase everything on your credit card. Cash and money orders are much easier to be scammed. If you have an unauthorized charge on your credit card, under federal law your liability is limited to $50. In fact, some credit card issuers and web site operators say that under certain circumstances they will even pay this amount for you. To ensure your accont is being credited correctly be sure to check your credit card statements as soon as they arrive.
c) If you have a complaint or are not satisfied with your online purchase you should immideatly go back to the website you purchased it from and go to "Contact Us". Here you will find a phone number or email address you can contact your buyer.
4.a)It incorporates privacy notice requirements with other general good business practices to show site visitors that you have met BBB standards for the web.
b)BBBOnLine provides European Union Safe Harbor program to help United States businesses meet EU data directive standards.
c)The Better Business Bureau can help you provide that added measure of confidence. The BBBOnLine Reliability seal is the solution to setting your company apart and allowing it to have that extra since of security.
d)Provide the BBB with information regarding company ownership and management and the street address and telephone number at which they do business, which may be verified by the BBB in a visit to the company's physical premises.
6. a)This time period includes the transit time for us to receive your return from the shipper 5 to 10 business days, the time it takes us to process your return once we receive it 3 to 5 business days, and the time it takes your bank to process our refund request 5 to 10 business day. We'll notify you via e-mail of your refund once we've received and processed the returned item.
b) The bank you proccessed the transaction from will refund you money not in cash but back to your credit or debit account
c) Any items that have been opened and have not been sent back in less then 30 days you will only get a partcial refund back.
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